LEGAL

Privacy Policy

This Privacy Policy explains how Aviation Vortex (“we”, “us”, “our”) collects, uses, shares, and protects personal data when you use the Aviation Vortex website, submit a charter inquiry, or communicate with us.

Key points

We collect data needed to respond to charter requests (e.g., name, email, route, date window, passenger count, message).
We use your data to coordinate options with properly licensed third-party operators and service providers (where required).
We do not sell your personal data.
We retain data for operational, compliance, and security reasons, then delete or anonymize it when no longer needed.

Last updated: 06 Feb 2026

1) What data we collect

A) Data you provide directly

Contact details: name, email address, phone number (if provided).
Trip details: route, origin/destination, date window, passenger count, preferences you include in your message.
Operational preferences: baggage needs, catering requests, pets (if any), timing flexibility, special assistance needs (if disclosed).
Business details (optional): company name, role/title, billing details when required for invoicing.

B) Data collected automatically

Basic usage data: pages visited, approximate timestamps, referrers, and device/browser signals.
Security logs: IP address, request metadata, and anti-abuse indicators (to protect the site and forms).

C) Sensitive data

Please do not submit sensitive personal data (e.g., medical records) via website forms. If special assistance is needed, share only what is strictly necessary for the request. Operators may have their own requirements for safety and compliance.

2) How we use your data

We use personal data for the following purposes:

To respond to inquiries and provide charter coordination services (quotes, options, feasibility checks).
To communicate with you about requests, clarifications, and updates.
To coordinate with properly licensed third-party operators and related service providers (e.g., ground handling) when needed.
To prevent fraud, abuse, and security incidents (rate limiting, abuse detection, audit trails).
To maintain service quality, internal analytics, and operational improvements (aggregate trends, not selling data).
To comply with applicable laws, lawful requests, and legitimate business recordkeeping.

3) Legal bases for processing

Depending on your location and applicable laws, we process data based on one or more of the following:

Contract / pre-contract steps: responding to a request and coordinating charter options.
Legitimate interests: operating a secure service, preventing abuse, improving service quality.
Consent: where required (e.g., certain marketing communications).
Legal obligations: compliance with lawful requests and recordkeeping duties.

4) Sharing and disclosures

We may share data in limited circumstances:

Operators and aviation partners: to obtain feasibility and quotes for your requested route. We share only what is necessary for the request.
Service providers: hosting, security services, and infrastructure providers that help us operate the site.
Legal and compliance: where required by law, regulation, court order, or lawful request.
Business protection: to investigate or prevent fraud, abuse, or security issues.

We do not sell personal data.

5) International / cross-border data

Private jet charter coordination often involves cross-border routes and third-party operators in different jurisdictions. As a result, your data may be processed or accessed in countries other than your own.

Where required, we take reasonable steps to apply appropriate safeguards for cross-border transfers consistent with applicable law (for example, contractual controls with service providers and access controls).

6) Data retention

We retain personal data only as long as reasonably necessary for the purposes described above, including operational needs, dispute resolution, security/audit needs, and legal compliance.

Inquiry records may be retained to manage follow-ups and demonstrate request history.
Security logs may be retained for abuse prevention and incident response.
Where required, business records may be retained for statutory or accounting purposes.

When no longer needed, we delete, anonymize, or securely archive data depending on the context and applicable obligations.

7) Cookies and analytics

We may use cookies or similar technologies for basic functionality, security, and performance measurement. Cookies can include essential session behavior, fraud prevention, and aggregated traffic metrics.

You can control cookies via your browser settings. Disabling certain cookies may reduce site functionality.

8) Security

We apply reasonable technical and organizational safeguards to protect data, such as access controls, least-privilege administration, and monitoring for abuse. However, no method of transmission or storage is 100% secure.

Please avoid sending highly sensitive data through website forms.

9) Your rights

Depending on applicable law, you may have rights to:

request access to personal data we hold about you;
request correction of inaccurate data;
request deletion (where permitted);
object to or restrict certain processing;
request data portability (where applicable).

To exercise rights, contact us at privacy@aviationvortex.com. We may request verification to protect against unauthorized access.

10) Third-party websites

Our site may reference third-party operators or resources. We are not responsible for third-party privacy practices. Please review their policies before providing information directly to them.

11) Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date indicates the latest revision. Continued use of the site means you accept the updated policy.